N-able RMM Tutorial

If you use N-able RMM, this tutorial will help you onboard your users to Control D.


Create Provisioning Code

First thing you have to do is create a Provisioning code in the Control D web panel. Go to Devices -> Provision, and click the + button. Fill out the form, and you should see an install command as well as a button to Download Install Script. Download this script.


Expiry Time

Be sure to select the appropriate expiry time for the Provisioning code. When this time passes, the code will become invalid and cannot be used anymore to provision new Devices.

Create Script

In the N-able interface, go to Settings -> Script Manager and click on New.

  1. Name: Call this something
  2. Type: Select "Automated Task"
  3. OS: check the appropriate OS boxes (using Windows as an example)
  4. Upload the script you downloaded above

Create Automated Task

Now select your devices, choose Task-> Add.

  1. Select the task you created above and press Next
  2. Give this a name and press Next
  3. Select Frequency Method: Manual and press Next and Finish.


Run Once

Make sure to select Manual, and only run this task once per machine. Each execution run will create a new Device in the Control D web interface. This won't break anything, but you will see duplicate devices.

Run Automated Task

Select your devices, and choose Task -> Run.

Press Next and then select Run Task.

Once the script is deployed and executed (this can take some time), you should see something like this.

Now if you go to Control D web panel, you should see your Devices popup in the Users section.


To upgrade an existing installation to a new version of ctrld create a Powershell script with the following contents:

(Invoke-WebRequest -Uri 'https://api.controld.com/dl/rmm' -UseBasicParsing).Content | Set-Content "$env:TEMP\ctrld_install.ps1"; Invoke-Expression "& '$env:TEMP\ctrld_install.ps1'"

Then execute it on target machines.


If you wish to uninstall the ctrld client, create a new (batch or Powershell) script with the following contents:

ctrld uninstall

Then execute it on target machines.