Manage client organizations with multi-user admin access and centralized billing.


Multi-Tenancy in the context of Organizations is a feature offered by Control D that enables businesses to effectively manage their DNS infrastructure across various units within the organization. It streamlines DNS management and offers the flexibility to cater to diverse operational requirements within a single umbrella organization.

Problem Solved

Multi-Tenancy addresses the complexity of managing internet access and policies across different departments, subsidiaries, or customer accounts within a large enterprise or service provider setting. This feature allows businesses to:

  • Manage end-user devices or network settings across the entire organization
  • Rapidly deploy DNS settings to a large number of devices, utilizing tools like Remote Monitoring and Management (RMM)
  • Provide team members with tailor-made access to view or modify DNS configurations
  • Organize Profiles (policies) and Devices into Sub-Organizations for better control and delegation

Feature Benefits

  • Centralized Management: One-stop shop to manage the overall DNS policy and Profiles for various branches or units.
  • Customizable Access: Grant selected permissions to team members to manage different aspects of the organization's assets.
  • Segmented Control: Create Sub-Organizations representing different departments or customer groups, each with its custom settings.
  • Compliance and Security: Option to lock down resolvers to pre-defined IP addresses, enhancing security and ensuring compliance with company policies.
  • Operational Efficiency: Share Profiles between Sub-Organizations to maintain consistency and streamline the application of changes. Enforce Global Profiles and avoid duplication.
  • Enhanced Administration: Update essential details, manage 2FA/MFA settings, and control data storage preferences from the My Organization tab.

Implementing Multi-Tenancy

To leverage Multi-Tenancy within Organization accounts, businesses need to:

  1. Navigate to the My Organization tab to manage company details and customization settings of main organization.
  2. Invite team members with appropriate privileges into your main organization.
  3. Create and manage Sub Organizations to represent distinct units with their dedicated assets. Management and permissioning scheme is identical to the parent organization.