Discussions

I'd like to know if there's any way to make my account more secure so that no employee can access my query logs or any of my custom rules. I understand that I can turn off query logging completely, but I still want to be able to see which domains are being accessed myself.

At the same time, I'm concerned about a curious employee potentially looking into my account just out of interest. Is there a way to restrict employee access entirely, or perhaps get notified, like through an email, if someone from the company views my account? Privacy is extremely important to me and I've seen how other DNS providers handle this better by ensuring their staff have no way to view individual DNS queries.

A need-to-know policy can easily be abused if someone gets nosy. Leaving access open just for support cases doesn't feel like a good enough reason, especially since there are smarter alternatives like granting temporary access or sharing screenshots for troubleshooting. In my view, no employee should ever have access to query data under any circumstances.

I get that the support might need basic info like subscription details or billing, but everything else feels deeply personal and no curious staff member should be able to peek into it. There was that news story about Tesla employees accessing and even sharing footage from car cameras, which really drives home the point for me.

If you have problems with your Apple account, support staff can request temporary access to your account or connect to your device temporarily. You can also remove the access you granted to support staff.

I don't want any risk of a nosy employee getting insights into my life through DNS queries, since they can reveal so much about someone's interests or daily routine.