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Change Plan!

Hello! I need help.

Yesterday I paid for a 1 year subscription for $20 and realized that I need a more advanced subscription for $40. But I can't pay with the same credit card. The system displays an error. I would attach a screenshot of this form, but that is not possible. What should I do?

Can you cancel "Some Control" for me and give me a refund so I can subscribe to "Full Control"?

Here is the content of the error - "undefined is not an object (evaluating 'e.data.subscription')"