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Links from email being blocked

How can I add exemption or add links to a white list for site (links) that are being blocked by malware and or IoT Telemetry - that are in fact not. I am encountering several emails where I need to ‘click, the link, only to receive site not available and the only way I can make this work is by turning off the filters completely. I also tried going to the analytics log to identify specific blocks, but I was not allowed to make a specific rule to allow that instance to pass through. Thanks.